Terms and Conditions

Welcome to Tix 4 Good!

Background

1. Tix4good provides a self-service online platform for ticketing for Event Organisers and Users, which aims to turn every event into an opportunity for philanthropy by distributing the profits from all booking fees to
2. Tix4good has agreed to provide the Services to the Event Organiser upon the terms and conditions contained in this

Definitions

• • In this Agreement the following words will have these meanings:

Agreement means these terms and conditions, any schedules or documents appended or referred to and the Tix4good privacy policy. Tix4good is the registered Business Name of this entity which operates a ticketing agency.

Business Day means a day which is not a Saturday, Sunday or public holiday in Victoria, Australia.

Confidential Information means any and all information relating to any provision, or the subject matter, of this Agreement and any and all information concerning the activities, business, finances, software,  data (technical or non-technical), trade secrets, projects, forecasts, and information relating to systems or processes, marketing information, customer information or any other information relating to or owned by a party or which is obtained directly or indirectly from another party under or in connection with this Agreement, in each case whether such information is oral, written or embodied in any other physical or electronic form.

Donations are tax deductible for any amounts of $2 or more. Feel Good Fees are subject to GST and are therefore not tax deductible.

Early Payment means the release by Tix4good of any proceeds from ticket sales for an Event on the Website in any proportion to the Event Organiser prior to the completion of the Event.

Event means an event created by the Event Organiser on the Website.

Event Organiser means a User who uses the Website to create, sell tickets, manage and host an Event.

Events of Default means the events specified in clause 11.

Feel Good Fees means:

• 4% + $1 per ticket including GST or
• Feel Good Fee Share means 0% per ticket including GST

GST means goods and services tax in terms of the (Goods and Services Tax) Act 1999 at the rate prevailing from time to time.

Tix4good means Tix4good.

Intellectual Property Rights means any and all intellectual and industrial property rights throughout the world including but not limited to rights in respect of, or in connection with:

• copyright including future copyright and rights in the nature of, or analogous to, copyright:
• trade marks:
• inventions (including patents):
• any confidential information:
• service marks:
• designs: and
• circuit layouts,

whether or not existing now and whether or not registered or registrable and includes any right to apply for the registration of such rights and includes all renewals and extensions.

Services means:

• Access to a self-service platform for the creation of an event ticketing page that will allow for the direct purchase of tickets by Users:
• The ability to create, customise and maintain an event ticketing page in accordance with the specifications listed on the Website:
• Connecting Users to the event ticketing page using an official URL provided by Tix4good
• The ability to manage reporting and performance of the event ticketing page and event ticket sales using the dashboard provided by Tix4good and
• The ability to access our event ticketing mobile

User means a person using the Website.

Website means www.Tix4good.org

• Interpretation – In this Agreement, unless the context requires:
  • Expressions defined in the main body of this Agreement have the defined meaning in the whole of the Agreement, including the
  • References to the clauses, , schedules, appendices, annexures and recitals are to the clauses, sub-clauses, schedules, appendices, annexures and recitals to this
  • Section, clause and other headings are for convenience only and will not affect the interpretation of this
  • Masculine will include feminine and vice versa.
  • Singular will include plural and vice

• • Where any term defined in this Agreement takes a different form for reasons of grammar, the different form has a corresponding
  • References to persons will include references to individuals, companies, corporations, partnerships, firms, joint ventures, associations, trusts, organisations, governmental and other regulatory bodies or authorities and other entities, in each case whether having separate legal
  • Reference to a party will include that party’s executors, administrators, successors and permitted
  • Reference to a statute or regulation will include all amendments and re- enactments thereof and any subordinate legislation made
  • Reference to dollars and $ refers to Australian dollars (AUD$) plus GST (if any) unless specifically stated
  • References to times of day or dates are to Victoria times and dates respectively unless specifically stated otherwise.
  • Any provision requiring performance of two or more persons shall bind those persons jointly and
  • The term including means including without
  • Any obligation not to do anything will be deemed to include an obligation not to suffer, permit or cause that thing to

2. Services
   • Services to be provided Tix4good will provide the Services to the Event Organiser according to these

• • Tix4good Investigation – the Event Organiser must notify Tix4good in writing within seven Business Days following delivery of the Services of any problem or error with any of the Services and Tix4good will investigate and respond to the Event Organiser within seven Business Days following receipt of such

3. Fees
   • Fees – in consideration for the performance by Tix4good of the Services in accordance with this Agreement, the Event Organiser will pay Tix4good the

• • Payment – Tix4good will pay to the nominated bank account of the Event Organiser the proceeds of ticket sales from the Event on the Website (less the Fees, which the Event Organiser irrevocably authorises Tix4good to deduct) within 5 Business Days from the date the Event is
  • GST – The Fees include GST.
  • Event Organiser Acknowledgement – The Event Organiser acknowledges that they are liable for payment of GST on proceeds of the Event Organiser’s ticket sales.

4. Cancellation of Events and Refunds
   • Event Cancellation – the Event Organiser may cancel, postpone or significantly vary an Event in its discretion.

• • Effect of Cancellation – when an Event is cancelled, postponed or significantly varied by the Event Organiser, the Event Organiser must:

1. 1. 1. Emailrefunds@Tix4good.org to request a refund of the ticket price
      2. Use its best endeavours to inform ticket holders of the Event being cancelled postponed or significantly varied and
      3. Offer ticket holders a comparable ticket to a postponed or significantly varied Event or a refund of the ticket for cancelled Events.

• • Fees Non-Refundable

The Event Organiser acknowledges that where an Event is cancelled for any reason whatsoever, the Fees are non-refundable and Tix4good is authorised to deduct the Fees prior to making any refunds to Users.

5. Pre-Release of Funds Exclusion
   • If Tix4good agrees to releasing an Early Payment, the Event Organiser acknowledges that the Event Organiser is solely responsible for all costs, claims and liabilities resulting from any cancellation of that Event and agrees that:
     1. The Event Organiser irrevocably releases and waives every interest, claim, set off right and demand which the Event Organiser may have against Tix4good in respect of the Early Payment and
     2. The Event Organiser covenants and agrees that it will not now or in the future claim that it is entitled to exercise any right, power, privilege or remedy that may be conferred upon the Event Organiser against Tix4good in respect of the Early Payment and
     3. The Event Organiser will indemnify and hold harmless Tix4good from and against any and all losses, liabilities, claims, demands, damages, proceedings and expenses whatsoever (including legal or other costs associated with enforcement or realisation of this indemnity), as incurred or suffered by Tix4good arising directly or indirectly in relation to the Early Payment.

6. Chargebacks and Reversals
   • Event Organiser Responsibility – The Event Organiser accepts full liability for the cost of chargebacks and reversals and all such ancillary fees (Chargeback Costs) incurred by Tix4good and acknowledges that Tix4good reserves the right to charge event organiser for all such Chargeback Costs.

• • Reimbursement of Chargeback Costs- The Event Organiser agrees to promptly and fully reimburse Tix4good for Chargeback Costs on
  • Representation by Tix4good – The Event Organiser authorises Tix4good to represent chargebacks and reversals on behalf of them with the relevant card issuer and Tix4good will use commercially reasonable efforts to represent chargebacks and reversals on behalf of the Event Organiser.
  • No Obligation – The Event Organiser acknowledges and agrees that Tix4good has no obligation to represent chargebacks that it believes in its discretion that it will likely lose or relate to a transaction that should be refunded in accordance with the Event Organiser’s refund
  • Mitigation Acknowledgement – The Event Organiser acknowledges that chargebacks and reversals result in loss to Tix4good in excess of the amount of the relevant transaction and therefore, refunding a transaction in advance of a chargeback is mitigating loss to the Event Organiser and the Event Organiser authorises Tix4good to make such decisions in its sole
  • Retainer Authorisation- Tix4good reserves the right to retain a reserve of funds from ticket sales for the amount of anticipated refunds, disputed charges, chargebacks, customer complaints or changes to the Event Organiser’s credit profile or risk profile, in such amount determined in its sole
  • Shortfall – If the reserve of funds at Clause 6.6 is insufficient to cover costs incurred by Tix4good, then the amount of that shortfall of funds are deemed due and owing by the Event Organiser and the Event Organiser agrees to pay such shortfall to Tix4good on

8. Obligations
   • Event Organiser Obligations – The Event Organiser obligations include:
     1. Creating each Event on the Website
     2. Providing the price for each ticket for the Event on the Website
     3. Being available to assist Users through the Website as their queries arise (e.g. responsible for lost tickets, cancellations, editing bookings and refunding tickets) within a 48 hour period
     4. Cooperating with Tix4good and assisting us in the performance of the Services
     5. Ensuring interactions with Users are carried out in a manner celebrating diversity and supporting equal rights
     6. Must not upload content to the Website that promotes intolerance, racism, illegal behaviour or contains defamatory content
     7. Not advocating, support or practise discrimination based on race, religion, age, national origin, language, gender, sexual orientation or mental or physical disability an
9. Not misusing any User data, personal information or sensitive personal information obtained as an Event Organiser in compliance with our Privacy Policy.
10. Tix4good Marketing and Promotions
    • Promotional Material – The Event Organiser acknowledges and agrees that Tix4good may without the Event Organiser’s permission, refer to the Event Organiser in any publicity following performance of the Services and with the Event Organiser’s written permission during the Nature of Relationship

• • Relationship – the Event Organiser acknowledges that the relationship between the Event Organiser and Tix4good is that of an independent contractor providing an online software service and not evidence of a partnership, joint venture, fiduciary relationship or an employment
  •  IntellectualProperty
    • Ownership of Intellectual Property – the Event Organiser acknowledges that all Intellectual Property Rights created in performance of this Agreement are owned by Tix4good and the Event Organiser will take all steps necessary to ensure that the Intellectual Property Rights remain the property of Tix4good.
    • Non-exclusive License – Tix4good grants the Event Organiser a nonexclusive, non-transferrable, revocable license to use the Intellectual Property Rights owned and provided by Tix4good to the Event Organiser to perform the
    • The Event Organiser acknowledgment – the Event Organiser acknowledges that by posting or adding content to the Service, the Event Organiser grants Tix4good a perpetual, non-exclusive, royalty- free, irrevocable and transferable right and license to use that content in any way and permits Tix4good to authorise any other person to do the same

11. Confidential Information
    • Information confidential – No party will at any time, directly or indirectly:

• • • Disclose or permit any Confidential Information to be disclosed to any person; or
    • Use such Confidential Information other than for the purpose for which it was provided,

except:

• • To the extent required by law; or
  • As is already public knowledge without a breach of this clause by the parties seeking to disclose or use such confidential information; or
  • As is authorised in writing by each other party; or
  • As is reasonably necessary to give effect to this
  • Termination

• Events of Default The Event Organiser will commit an event of default upon the occurrence of any of the following events (Events of Default):

1. 1. The Event Organiser engages in conduct which reflects in an unfavourable or substantially adverse way on the operation and reputation of Tix4good including Tix4good values and mission;
   2. The Event Organiser breaches the Event Organiser obligations
   3. The Event Organiser breaches any of the terms of this Agreement
   4. The Event Organiser is declared insolvent or makes any composition with its creditors; or
   5. The Event Organiser wilfully or fraudulently misrepresents any aspect of the Services to

• Right of termination – Upon any Event of Default Tix4good may terminate this Agreement by notice in writing to the Event Organiser and remove it from the
• Payment on termination – Upon the termination of this Agreement as the result of an Event of Default Tix4good will immediately pay to the Event Organiser all moneys otherwise payable to the Event Organiser in full, other than the Fees which the Event Organiser irrevocably authorises Tix4good to deduct from such

13. Limitation of Liability
    • Time Limit – All claims against Tix4good by the Event Organiser must be made within seven Business Days of the Event, or if applicable, termination of this
    • Total Liability – The total liability of Tix4good for any loss arising from any defect or non-compliance of the Services or any other breach by Tix4good of its obligations under the Agreement will not in any circumstances exceed the Fees for the relevant Event.
    • Limitation – Tix4good will not be liable for:
      1. Any consequential indirect or special damage or loss of any kind or
      2. Any loss caused by the Event Organiser’s servants, agents or any other persons whatsoever.
    • Indemnity – The Event Organiser will at all times indemnify Tix4good against any claim by any User, the Event Organiser’s servants, agents or any other persons in respect of any loss arising from any matter whatsoever.

14. Information and Privacy Act
    • Authorisation – For the purpose of facilitating the efficient running of Tix4good’s business, the Event Organiser authorises Tix4good to:
      1. Collect all information it may require from any third parties and authorises those third parties to release that information to Tix4good; and
      2. To hold all information given by the Event Organiser or any third parties to Tix4good; and
      3. To use that information, including giving information to any other person to facilitate collection of debts from the Event Organiser.
    • Conditions – The information will be collected, held and used on the condition that:
      1. It will be held securely at Tix4good’s registered office and
      2. It will be accessible to any of Tix4good’s employees and agents who need access to it for the efficient running of Tix4good’s business and
      3. The Event Organiser may request access to and correction of it at any

15. General
    • Waiver – Failure of either party to insist in any instance upon strict performance by the other of any provision of these Terms and Conditions shall not be construed or deemed to be a permanent waiver of such or any other provision of these Terms and Conditions. Tix4good’s rights and remedies will be cumulative and may be exercised singularly or
    • Entire agreement – These Terms and Conditions are the complete and exhaustive statement of the Terms and Conditions between the parties and supersedes all prior oral or written communications, proposals, agreements, representations, statements, negotiations and undertakings between the parties with respect to the Services.
    • Severability – Any illegality, unenforceability or invalidity of any provision of these Terms and Conditions will not affect the legality, enforceability or validity of the remaining provisions of this
    • Force majeure – Tix4good will not be liable for damages or for delay in delivery or for failure to give notice of delay when such delay is due to conditions beyond Tix4good’s reasonable
    • Notices – Any notice to be given pursuant to the these Terms will be in writing addressed to Tix4good and left at or sent by email, facsimile transmission or prepaid registered airmail post to the address of Tix4good and will be deemed to be served:

1. 1. on the day transmitted by e-mail or facsimile machine or when transmitted before 5pm on a Business Day, or if after 5pm on a Business Day the next Business Day; or
   2. Ten (10) Business Days after it is so posted.

Privacy Policy for Tix 4 Good

Tix4good is an event-ticketing site that turns booking fees into Feel Good Fees which enables them to support the good work of charities and not-for-profits. We’re a not-for-profit organisation whose direct purpose is to support people with alcohol and other drug problems. This ticketing platform allows event organisers to redirect the Feel Good Fees to us at Odyssey House Victoria or back to their own organisation (if they’re a not-for-profit too) to utilise or donate elsewhere. However, in terms of this document, it’s important to note how we deal with your personal information in the interests of privacy.

Introduction

This document is the Tix4good Privacy Policy. It’s to tell you about the Personal Information we collect about you, how we might use or potentially share that Personal Information and inform you of your choices about the Personal Information you give us. It’s to give you confidence trusting that we protect your data with the utmost degree of security. It’s important you read this document carefully before using the Tix4good website or engaging our services, to ensure you are fully up to speed on our commitment to protecting your privacy.

What does this Privacy Policy cover?

Privacy law is all about the rights you have that help you control what happens with Personal Information you give.

Tix4good is responsible for collecting and handling Personal Information in this Privacy Policy. For easy reference, Tix4good means (Business name Tix4good registered by business name holder, Odyssey House Victoria, ABN 11005583960) and we may also refer to Tix4good as “Us” or “We” throughout this document. This Privacy Policy covers the services offered by Tix4good such as our website and ticketing console.

It sets out how we collect, handle and use Personal Information from people who access our services, like:

• People who browse or visit our website (Website Visitor)
• People who create an account with Tix4good (Event Organisers)
• Those who sign up to receive information about Tix4good services such as from our webinars or monthly newsletter(Subscribers)
• People using our services to engage with an event, including placing bookings, buying tickets, registering for an event or making a donation (Attendees)
• People who download or use the Tix4good Scanning App (Ticket Scanners)

This policy applies to Tix4good and to all persons who access our services, including Website Visitors, Event Organisers, Subscribers, Attendees and Ticket Scanners, all of whom from here will be referred to collectively as “You” or “Users”.

What’s not covered in this policy?

Sometimes our services link to services run by other companies. Those companies have their own privacy and cookies policies, so as a User, be mindful that we are not responsible for the Personal Information you give them. It will follow their rules, not ours.

What exactly is personal information?

Personal information is information which could identify you. For example, this could be your name, phone number, email address, birthday, place of work, card information, device information and IP address or pictures taken during events (Personal Information).

There is also a special subcategory of Personal Information, called Sensitive Information, things such as health, gender, ability, sexuality, socio-economic information or dietary preferences (Sensitive Information).

What personal information does Tix4good actually collect then?

I’m just visiting

If you are simply browsing our site as a Website Visitor, we actually don’t ask for any Personal Information from you, we hope you enjoy perusing!

If you do get in touch with us on our emails, social applications, online forms, we may need to ask your contact details, likewise we collect your information from places outside Tix4good when you talk about us such as if you’ve mentioned us in a post or entered searches for us online.

I’m an Event Organiser

We always ask for your name, contact number, email address, that way we can ensure you’re fully equipped with everything you need to go-live with and efficiently manage your event. We’ll also ask you to provide your bank account number for your ticket sale payout if you’re running a paid event with us.

I’ve chosen to Subscribe to newsletter

We’ll ask for your name and email address so you can benefit from receiving updates about happenings at Tix4good and alerts about our services. By subscribing for updates, you consent to us sending this material to you. Remember, if you change your mind, you can always “Opt Out” of all promotional emails by clicking “Unsubscribe” or email admin@tix4good.org us to take you off our distribution list.

I’m an Attendee going to a event

We’ll require your name, contact number and email address and for paid events, your card payment details, so you can buy tickets to a Tix4good event. We don’t store your card details! Event Organisers often also need extra information about you to put on effective and inclusive events, this may be both Personal and Sensitive Information. If you are providing Personal Information to us on behalf of another Attendee (like buying a table for your friends, company or family), you’ve got to make sure you’ve got their consent. In doing so, you represent and warrant to us you’ve obtained the other Attendees’ consent to share their Personal Information with us.

What can Tix4good do with my personal information?

Tix4good will only use your data to benefit you in your experience with us and we will always have a valid reason to use your Personal Information.

Reasons we use your Personal Information may include activities like:

• Delivering our epic level of personalised service
• Getting you set up to create events on the platform
• Helping you with requests, queries or complaints
• Sending your order info and tickets when you buy tickets, register for an event or make a donation
• Event Organisers sending you information about the event you’re attending
• Sending you updates about your waitlist position
• Sharing relevant updates about Tix4goodscanning tickets
• Assist us to innovate and develop our product
• Helping us improve your customer

We never share your Personal Information with others without your consent, other than in line with what this Privacy Policy says or when it’s legally fine and fits with your rights.

How do we protect your personal information? 

Every action at Tix4good is made with our Users in mind. We take our responsibility to protect your Personal Information seriously and design our services with utmost safety in mind. We comply with Australian and New Zealand Privacy Laws. We also maintain a Data Response Plan which clearly sets out how we respond to a data breach, including notifying affected individuals.

Some extra for experts:

• Personal Information is stored in electronic form on a secure server hosted locally in Melbourne Australia. These are owned and operated by third parties ensuring secure communication between your browser and our server
• We store your information in encrypted form to ensure Personal Information remains unidentifiable as well as when it is transmitted
• Our Data Response Plan sets out steps we take to ensure requests made about Personal Information are verified as authentic and authorized
• Tix4good payments are Payment Card Industry (PCI) Compliant. To keep your payment information secure, we do not store credit card numbers

At the same time, no security measure of the internet can guarantee being completely impenetrable – if you have any concerns that your Personal Information has been put at risk (e.g. if someone found out your password), please get in touch straight away, but you can rest in the knowledge that we take all reasonable steps to maintain and safeguard your privacy.

Can Tix4good share my personal information with others?

Your data is yours. We will never sell your Personal Information. Period.

For Attendees

Event Organisers ask us to collect Personal Information from you when you place an order for tickets, register for an event or make a donation, collected either at checkout or later after you’ve made the purchase. We share this Personal Information with our Event Organisers so you can participate in Tix4good events. To give you an idea of what this looks like, Event Organisers could need dietary requirements for catering, accessibility information to ensure you are well looked after on the day, place of work information to facilitate networking opportunities for you, socio-economic information to apply for funding to grow their service and keep coming back each year, next of kin information if you find yourself in a tight spot (there a many examples, these are just a few). Sometimes this information is required by the Event Organiser, sometimes this information is optional. As an Attendee you have the complete freedom to decide whether to participate in an event that requires you to share Personal or Sensitive Information.

For Everyone

We only share your information with others when you say we can, or for reasons set out in this Privacy Policy like:

• When you make something public
• To our employees, contractors and representatives who work for us
• To our service providers whose services facilitate the operation of our business, website and app
• To the professionals who advise us on our operations and compliance
• To our business partners who help promote the

We might also share your information with government agencies, enforcement agencies and regulatory bodies if we have to by law. We will tell you in advance, unless we are legally forbidden.

Does Tix4good use cookies or similar tech?

Device Information

Devices are lots of things like your computer, mobile or tablet. We automatically collect some technical information from these devices and web browsers such as Internet Protocol (IP) address, device ID and app ID.

Cookies and Tracking

Cookies are small text files which are transferred to your computer or mobile when you visit our website or app. We use cookies and similar tracking technologies like pixels, web beacons, to help us track activities on our website such as pages visited, time and date and IP address. Cookies also retain your details and preferences so you can smoothly resume browsing sessions as you return to our website. You can also opt to turn off cookies but be aware this may limit your usual seamless experience of our many features and personalisation. The choice is yours!

How about third party analytics?

 Third party analytics tools help us learn about usage trends on our website, including traffic, ad conversions and marketing analysis. Third party analytics tools collect non-personal information meaning you can’t identify any one person. This is really important because the more we understand who’s as excited about our work as we are, the more we can deliver incredible event experiences and produce funding for our education projects. Some examples of the tools we may use include tools you know and love like Google Analytics, Google Adwords, Google Tag Manager or Facebook Ads conversions.

Will I receive digital marketing?

We put the GOOD in ticketing. We like to talk to you, especially when we’ve got great ideas to share and exciting updates about how much education impact you are contributing to by choosing Tix4good, but we do not monetise your data! We don’t use third party marketing. We promise you will never receive irritating third party ad pop-ups when using our Website. We are a self-sufficient not-for-profit. We’ll only send you marketing emails about Tix4good if you’ve agreed to this.

But I’m not running an event, I’m just an Attendee

We have many attendees using Tix4good, from schools, universities, charities, community groups and government agencies. It’s paramount to us that your Personal Information is only used for the purposes described in this Privacy Policy. We’ll only ever send you direct marketing if the box is checked on our website explicitly telling us you agree. We will send you order confirmation emails with your tickets, these may contain general information about what we do.

For Everyone Else

We’re here to create amazing experiences and change the world for GOOD. We may use your Personal Information to share our journey, deliver important updates or announcements as we expand and grow, and directly market information about new releases as we further develop our products and services.

From us you can expect to get electronic marketing in the form of email, social media, direct mail, SMS or other electronic means.

We know you mightn’t actually want to hear from us any more! We absolutely respect that choice. It’s easy to unsubscribe from receiving communication from us, you can do that in your account preferences or get in touch with us directly admin@Tix4good.organd we’ll remove you from our mailing lists.

Keep in mind, even if you unsubscribe with us, an Event Organiser may still contact you if we’ve shared your Personal Information with them prior to you opting out – just contact the Event Organiser directly to delete your details with them too.

What rights do I have to access my personal data?

You are in the driver’s seat of your data. You own and control your data. Privacy law is all about the way you control how your data is handled.

Some key rights worth making sure you know about:

• You can request access to your data and ask what Personal Information we hold from you
• You can request we correct your data if you believe it isn’t accurate
• You can delete your account and request your data be erased entirely or de-identified
• You can unsubscribe from Tix4good communications at any time by clicking unsubscribe or in your account preferences or by emailing us to get your details off our distribution

We also take an extra step of making sure if you request access to your information, that we verify you are you, and not an imposter. This is a standard safety check in line with our push to protect your Personal Information from anybody else, so we’ll ask for proof of identity (and guardianship for children) for your request.

We’ll only ever not be able to complete your request if the law forbids us.

What is different for children and teens?

Tix4good has services that are child friendly and for teens and we work with many fellow charities, community groups, schools and universities powering events. Same as adults, children have privacy rights.

Parents and Guardians, you are responsible for your child’s use of Tix4good services, including purchases and we will always work with you to ensure the safety of your loved ones.

If you believe your child has engaged our services or provided Personal Information, please get in touch straight away so we can take steps to remove the child’s information.

How do I find out about changes to the privacy policy?

We keep this Privacy Policy up to date in line with global best practice, so we update it from time to time. Please refer back to check changes because they are effective once posted on our website. In using our services, you accept this Privacy Policy as it applies from time to time. We’ll always let you know if we make important changes.

If you ever don’t agree to the changes, you can always stop using our services, delete your Event Organiser account or request we obfuscate your Personal Information.

We’d be sorry to see you go!

What do I do if I wish to make a complaint?

• Step One:
  • We are genuinely curious to hear your feedback about your experience with Tix4good. If you have any feedback or suggestions about how we can service you better, we’re all ears and reachable here.

• Step Two:
  • If you would like to know more about our commitment to privacy, have a question about an area of privacy not addressed in this Privacy Policy or have a concern with how your Personal Information is protected, please email privacy@Tix4good.org to get in touch with our Privacy Officer

• Step Three:
  • Where you believe your privacy has been breached or wish to make a complaint, please also contact our Privacy Officer. We will promptly investigate your complaint and advise the outcome.

• Step Four:
  • You may also make a complaint to the Office of the Privacy Commissioner here if you are dissatisfied with the outcome of a complaint investigation.

Pledge

We invite you to become a conscientious advocate for events that provide a safe, ethical environment, ensuring the health and well-being of all who attend. This adds to the Feel GOOD Factor of Tix4Good.

Essentials

Measures are to be put in place to minimise the effects of alcohol and drug use.
While Tix4Good does not condone or support drug use, we understand your commitment is to run a safe event.

Safety & Security Managed
It is essential that the environment for your event is safe and secure for every attendee. We encourage accredited officers where required.

Diverse and Inclusive
The respectful recognition for our Indigenous heritage along with an Inclusive and Diverse environment for the comfort of all within our community.

Product Services at your event

• 100% plastic free.
• Food and other materials ethically sourced.
• Green Music Australia accredited entertainment.
• Reduce Recycle Waste.